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Constant Eye Care COVID-19 Pandemic Plan

The health and safety of our patients, community, and staff is our top priority. We have been monitoring the evolution of COVID-19 and are taking precautionary measures to help protect our people. Starting Saturday, March 21st, we will be closing for routine eye care. We will be re-open for routine eye exam May 4th, 2020 with Special Protocol. Here is what we will be doing for you during this time:

  1. EYE EMERGENCIES: If you are having an eye emergency (sudden floaters/flashes, pain, sudden vision loss, etc) and you are an established patient at our office, please leave us a voicemail and Dr. Neka will get back to you soon to determine if it’d be best for you to be seen at her office or elsewhere.
  2. PICK-UPS: For those of you with eyeglass/contact lens orders that still need to be picked up and are paid for, we will be shipping them to your home at no charge.
  3. CONTACT LENS ORDERS: If you need contact lenses during these next few weeks, please reach out to us. We will provide FREE shipping to your home, with hope of keeping your business local and keeping our doors open.
  4. EYEGLASS ORDERS: We are putting a hold on trying on frames in our office at this time unless absolutely necessary, for the safety of our community. If you have ordered eyeglasses from our office in the past, we can order a new pair for you and will provide FREE SHIPPING on these orders.

We understand it may be an inconvenience to delay your routine eye examination, but we have decided to prioritize the well-being of our community in order to try to prevent the spread of this virus so we don’t overwhelm our hospitals all at once. We hope the best for your family’s health and safety at this time.

Again, please contact us during this time via phone at 972-943-0004 or email at drngo@constanteyecare.com

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COVID-19 UPDATE

EFFECTIVE May 11, 2020 we will resume normal hours for routine and comprehensive eye care. We appreciate your patience and understanding at this time and look forward to seeing you soon! We have implemented special protocols for the safety of our staff and patients.